A short story about us
Craig started out as an estate agent in 2019. Having experienced both sides of the journey, he has a great understanding of how the buying process works from start to finish. Witnessing how frustrating the mortgage process can be for buyers, Craig decided to make the change to become a Mortgage Advisor in 2020, as he believed he could truly make the process more streamlined and efficient. With six years of employment in one of the UKs leading brokerage firms, Craig has great experience in all areas of the job, whether you're a first time buyer, moving house or have a complex case with contracting/self-employment, foreign nationality or bad credit, we are here to help.
Determined to transform the journey for his customers, he started Mortgage Mates in 2026. With excellent customer service being our core value, you can be sure we will be there to advise and guide you every step of the way.
What makes us different?
5 Star customer service
We pride ourselves on our approachable, dependable and efficient reputation.
We truly make mortgages simple, no unnecessary financial jargon. Just great rates, great service and happy customers!
With our extensive knowledge of lender criteria and the vast access we have to the mortgage market, you can rest assured that you will be receiving the most suitable mortgage offers available to you.
Our excellent connections to solicitors, paired with our inside view of how estate agents work, allows us to help you navigate the process as effectively and efficiently as possible.
We understand how frustrating it can be when you want answers and no one will take your call.
With our flexible working hours, you can be sure that we will be there with you every step of the way.
No 5'oclock finishes here!
Flexible working hours
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© 2026. All rights reserved.
There may be a fee for mortgage advice. The precise amount will depend upon your circumstances and will be agreed with you before proceeding, this will range from £0 to £250.
The guidance and/or information contained within this website is subject to the UK regulatory regime and is therefore targeted at consumers based in the UK.
Your home may be repossessed if you do not keep up repayments on a mortgage.
The FCA does not regulate some forms of buy to lets.
Mortgage Mates is a trading style of Fairbrass Financial Services Limited and an appointed representative of HL Partnership Limited which is authorised and regulated by the Financial Conduct Authority.
Fairbrass Financial Services Limited are registered in England and Wales. Registered No: 17204550.
Registered Office: Avery House 8 Avery Hill Road, New Eltham, London, United Kingdom, SE9 2BD